$25 per computer | $99 per server

Monitoring and Help Desk Support

We provide core monitoring of your servers plus Help Desk Support – all other support is additional.  Some businesses prefer this option as it provides a way of getting to know how we work before committing to a fixed price plan.

  • No minimum seat requirement. Suited for the sole trader or small business
  • 24/7 Monitoring of all servers and PCs
  • Phone, email & remote support
  • System monitoring and reporting software on all desktops and servers

SLA’smanaged_services_supergeek_1

  • *4 hour response for Level 3 problem
  • *6 hour onsite response for Level 3 problem
  • *8 hour response for Level 2 problem
  • *1 day onsite response for Level 1 or 2 problem
  • Remote server maintenance every 3 months
  • Anti-virus management (your existing software)
  • Management of backups (your existing software)

Pricing

$25 per seat per month

$99 per server per month

+ $270 labour, setup & installationsupergeek_websites_enquire_now_button

*Business hours – Monday to Friday 8.00 – 17.00

(minimum 12 month contract, Full T&C’s here).

$39 per computer | $149 per server

All the features of the SuperGeek Guardian Standard with the following additional enhancements

All the features of the Standard package but with the following additional enhancements:

  • No minimum seat requirement. Perfect for the small to medium size business.
  • 24/7 Monitoring of all servers and PCs
  • Phone, email & remote support
  • Remote management of servers
  • Scheduled server maintenance
  • Includes SuperGeek virus protection & management

SLA’smanaged-services-supergeek-4

  • *2 hour response for Level 3 problem
  • *6 hour onsite response for Level 3 problem
  • *4 hour response for Level 1 or 2 problem
  • *12 hour onsite response for Level 1 or 2 problem
  • Server backup software supplied & managed

Pricing

$39 per seat per month

$119 per VM server per month

$149 per server per monthsupergeek_websites_enquire_now_button

+ $405 labour cost setup & installation

*Business hours – Monday to Friday 8.00 – 17.00

(minimum 12 month contract, Full T&C’s here).

Custom Pricing Based On Your Needs

The following package is a guide only. Businesses that require anything above the Guardian Plus, a specific tailored package will be agreed upon.

  • Minimum 10 + seats
  • Suited for large to enterprise businesses
  • 24/7 monitoring of all servers and computers
  • Unlimited phone, email & remote support
  • Management of servers and networks
  • Onsite server & seat maintenance visits (1 hour per month, all computers & servers)*^
  • Includes SuperGeek virus protection and management

SLA’smanaged-services-supergeek-3

  • *1 hour response for Level 3 problem
  • *3 hour onsite response for Level 3 problems
  • *2 hour response for  Level 2 problem
  • *Same day onsite response for Level 1or 2 problem
  • Highest priority for all other work

Pricing

$ tba per seat per month

$ tba per VM server per month

$ tba per server per month

+ $tba labour cost, setup & installationsupergeek_websites_enquire_now_button

*Business hours – Monday to Friday 8.00 – 17.00 & Saturday 8.00 – 12.00pm

*^Server and computer onsite maintenance will be scheduled and carried out at the same time. Any additional time spent while onsite will be charged at our continuation rate of only $45 per 20 minutes.

(minimum 12 month contract, Full T&C’s here).

What is SuperGeek Corporate Solutions?

managed_services_supergeek_2

Whether your business has 2 pc’s or 200, we understand how important it is for your IT services to run smoothly with minimal fuss. But problems are going to happen and you can either react when it does or have your system continually managed so these problems rarely occur.

SuperGeek Corporate Solutions is like having your own IT Manager but for a fraction of the cost. We quietly sit in the background making sure your devices are virus free, your precious data is backed up regularly, proactively sorting any software updates, adding new users to your MS Office 365 setup, while managing hardware integrity.

But I’m only a small business

Exactly! And we’re sure you have more important things to do than worry about the stability and reliability of your IT setup. Small to medium business owners are usually spread thin across their business as it is. SuperGeek Corporate Solutions offer you convenience, security and the safety that when an IT problem does arise (and they will), you will be well looked after in the quickest possible time.

Ask yourself this, if your computers crashed, your network went down or a new virus gets through and infects your server, how long can your business survive with no IT services? Its not a question of if, but when.

Why consider SuperGeek Corporate Solutions?managed-services-supergeek-5

SuperGeek has been servicing the IT needs for residential and commercial customers since 2004. Our onsite technicians and vans are well known across Queensland, New South Wales and Victoria. Although our core business deals with IT issues after they happen, this is not the best option for businesses who rely so much on their IT.

SuperGeek have developed 3 simple packages that will suit any size business, from the home office with 5 computers to the large enterprise with potentially hundreds of devices. Our ‘Standard’ package includes 24/7 monitoring, phone & email support, remote support and an onsite technician response time. We also manage your anti-virus, your email setup, backup data regularly and can remote access any device at your business to sort problems immediately.

Pricing is monthly, based on per ‘seat’ (device) and per server. (Full Terms & Conditions here).supergeek_websites_enquire_now_button

 

 

office 365

Office 365 is the smartest way to run your business. As a business owner you need instant access to your files, data and staff 24/7. Online conferencing, business intranet, file storage & sharing, your own internal social media and much much more.

For more information on the Office 365 Products, please click here >>>