Increased transparency and accessibility is a by-product of using the Internet and its services. We are exposed to more knowledge and information than ever before, and online transactions have become part and parcel of our lives.
But, along with that comes clear risks and some would see the opportunity to capitalize on those risks.
There is an abundance of Internet scams, like phishing, email scams and fake security software floating around, but more concerning are fake phone calls masquerading as Microsoft tech support.
SuperGeek would like to inform our readers that Microsoft does not make outbound calls to its customers, and cybercriminals often take this opportunity to request the disclosure of private information like passwords and credit card information. Once they have your trust, some would even trick you to install malicious software and gain access to control your computer remotely.
Please be sure to hang up immediately if you receive these calls. Microsoft will not make unsolicited tech support calls to their customers, so if you or anyone you know have had similar experiences, refer to this website to find out more on how to protect yourself. There have been numerous cases where the Microsoft name has been used fraudulently, associated with lottery winnings and security software, so also refer to this guide on identifying hoaxes.
It is a good idea to be consistently wary of the information you provide online. Create stronger passwords, and change them frequently. Keep up to date with various security settings that social media and email accounts offer. If you are an avid online shopper, open up a separate account exclusively for online transactions to avoid implicating your main bank account. Most importantly, disclose information over the phone if and only if you know exactly who is on other line.
And remember, if it’s too good to be true, it probably is.