‘Last night my computer started making a lot of hissing noises at me so I shut it down. This morning when I turned it on the computer started hissing and cracking, then started smoking and a bad smell, then nothing’.
‘I will have a technician come over first thing this morning. Leave the computer just like it is, so they can find the problem and fix it, or change it out with another computer. Give me your address; phone number and the technician will be there just as soon as he can’.
When the technician got there, the lady showed him where the computer was, said what happened to it, … this is what the technician found wrong: